Shipping & Delivery

Kept simple: shipping is free on every order. Payment is via secure Razorpay checkout — UPI, cards and netbanking. No surprises at the door.

Where we ship

Across most of India through reputed courier partners. Enter your pincode at checkout to confirm your area is serviceable.

Dispatch & delivery

Orders are dispatched within 1–2 business days and delivered in about 3–7 business days, depending on your location. These are honest estimates — courier delays outside our control can occasionally happen.

Pricing — simple

Free shipping on every order.
Steel + Glass together → 10% off (auto-applied at checkout).
Payment: UPI, cards & netbanking via secure Razorpay checkout.

Your full total is always shown before you confirm. We don't charge GST.

Tracking

You'll get a tracking link by email/SMS once your order ships.

On delivery

Please check the parcel and refuse it if the box is visibly damaged or tampered with. Report any transit damage within 48 hours with photos and we'll arrange a replacement.

Correct address

Please enter a complete, correct address and a reachable phone number — we're not responsible for delays from an incorrect address. If a prepaid order is returned undelivered, we'll reship or refund it (less actual return shipping).

Warranty & help

Every kettle has a 1-year warranty against manufacturing defects (see Returns, Refund & Warranty). Questions: vossara.store@gmail.com. Country of origin: Made in India.